Service Management and Operations

by Cengiz Haksever

This text takes a multidisciplinary perspective. Drawing upon research from economics, consumer behavior, marketing, strategy and operations management, it offers coverage of the topics relevant to... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0130813389
• ISBN13: 9780130813381
• Release Date: January 1999
• Publisher: Prentice Hall
• Length: 584 Pages
• Weight: 2.85 lbs.
• Dimensions: 1.1" x 8.4" x 10.3"