Managing Quality: An Integrative Approach

by S. Thomas Foster

Book Overview

For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering. This text is a comprehensive introduction to the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0138759642
• ISBN13: 9780138759643
• Release Date: January 2000
• Publisher: Prentice Hall
• Length: 476 Pages
• Weight: 2.60 lbs.
• Dimensions: 0.9" x 8.2" x 10.2"

Customer Reviews

Nice Job

This book is very well written and contains a lot of information about quality management. I recommend this book for anyone seeking to know more about how to improve quality.

Response to Rhenium

Actually, the book has a very balanced view to quality and the United States. The only time that it is mentioned that a US product is better than a foreign product is in the case of Fender Stratocaster guitars. The US models are preferred. It is interesting to note that the book has been translated into Chinese.