Managing Interpersonal Conflict

by William A. Donohue and William A Donohue

Book Overview

This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the actual confrontation. It deals extensively with negotiation and, where negotiation proves unsuccessful, with third-party dispute resolution.

To avoid destructive or violent behaviour, Donohue emphasizes the importance of keeping conflicts under control and of focusing on the pertinent...

• Format: Paperback
• Language: English
• ISBN: 0803933126
• ISBN13: 9780803933125
• Release Date: July 1992
• Publisher: Sage Publications, Inc
• Length: 171 Pages
• Weight: 0.66 lbs.
• Dimensions: 0.5" x 6.3" x 8.8"