Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results

by Jack Mitchell

Book Overview

In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happy--and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset--great employees

• Format: Hardcover
• Language: English
• ISBN: 1401322379
• ISBN13: 9781401322373
• Release Date: March 2008
• Publisher: Hachette Books
• Length: 288 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.8" x 6.3" x 8.5"
• Age Range: 18 years and up
• Grade Range: Postsecondary and higher

Customer Reviews

A "Must Have" for Every Manager

Jack Mitchell once again offers insightful, sound and excellent business advice. His ideas are thought provoking and yet practical enough to easily adapt within an organization. Interacting in business, whether with customers or employees, with respect, trust and appreciation will help to differentiate any organization. "Hug Your People" should be kept as a handy reference guide on every manager's desk. Dr. John A. Davis Faculty Chair, Families in Business Program Harvard Business School

Well Done Jack!

Jack's new book is a reminder of just how important it is to serve those we lead by encouraging their heart. It's not about fancy programs, but a simple commitment to build genuine relationships with our coworkers by recognizing their needs and valuing thier contributions, large and small, each and every day. Thanks Jack, and many hugs to you for "leading the way" and sharing the many practical and effective examples in your latest MUST READ! K Martin - President/CEO, Signature Custom Cabinetry, Inc.

Hug Your People - Not To Be Missed!

Hug Your People - Not to be missed! Hug Your People should be required reading for every business student and business professional. Jack Mitchell has written yet another book that exudes common sense coupled with ingenious ideas for hiring, managing and motivating associates in the most kind and caring ways. It comes as no surprise that CEO Jack Mitchell treats his own staff like family, always looking to improve his culture which has resulted in the enormous success of Mitchells, Richards, Marsh. Hug Your People and Hug Your Customer..."Checkmate" Lynda and Rick Wood Davis Imperial Cleaners "Best Couture Cleaner", Chicago Magazine!

Good book, good man

Hug Your People is a fascinating look at a great business and a great business leader. Mitchell leads with sensibility and sensitivity, keeping his employees engaged and his customers enthralled. The next best thing to working for Mitchell is leading like him. Jennifer

Jack Mitchell Delivers once again

I highly recommend this book to anyone that owns a business or is president of their company. It's really sage advice from a guy who's working vehemently to improve the customer buying experience everywhere. The Hug your customer and Hug your people philosophy is the kind of world I want to live, work and shop in. There are some wonderful anecdotes, stories and methods to motivating, retaining and celebrating your people in this book. I highly recommend it as one to have in your business library and collection. Jack Mitchell has delivered once again. David Cohen Host Small Business Big Ideas Show 107.7 FM and 1580 CKDO