Digital Government at Work: A Social Informatics Perspective

by Rob Wilson and Ian McLoughlin

Over the past decade, putting public services on-line has been a focus of huge policy and financial investments aimed at providing more joined-up service delivery. For some this is part of a transformation that is bringing about a new era of integrated digital government. For others digitalization means threats to privacy and security and a strengthening of bureaucracy.

In the UK and beyond, front-line service providers and citizens have been...

• Format: Hardcover
• Language: English
• ISBN: 0199557721
• ISBN13: 9780199557721
• Release Date: August 2013
• Publisher: Oxford University Press, USA
• Length: 234 Pages
• Weight: 0.95 lbs.
• Dimensions: 0.9" x 5.5" x 8.6"