Developing User Involvement: Working Towards User-Centred Practice in Voluntary Organisations

by Michael Locke, Nasa Begum, Paul Robson

This report is based on an action research project which involved service users, managers, staff and trustees. It identifies enablers of and barriers to increased user involvement. It also describes emerging approaches and important themes. It will help practitioners, managers and trustees plot their own journeys towards increased user involvement.The report: proposes 'user-centred user involvement', distinguishing it from 'management-centred user...

• Format: Paperback
• Language: English
• ISBN: 1861345372
• ISBN13: 9781861345370
• Release Date: July 2003
• Publisher: Policy Press
• Length: 34 Pages
• Weight: 0.24 lbs.
• Dimensions: 0.1" x 8.3" x 11.7"