Celebrate Customer Service

by Rick Crandall

No Synopsis Available.

• Format: Paperback
• Language: English
• ISBN: 1890777064
• ISBN13: 9781890777067
• Release Date: February 1999
• Publisher: Select Press
• Length: 231 Pages
• Weight: 0.82 lbs.
• Dimensions: 0.6" x 6.0" x 8.9"

Customer Reviews

This is the BEST book on customer service!

Over 10 customer service experts offer their advice and experience in this easy-to-follow book. I have read many customer services books/manuals in the past and expected this one to be a mirror of others. I was pleasantly surprised by the amount and quality of information that Celebrate Customer Services covers. I went back and looked at my business with new insight. I found several areas that were being overlooked by my staff, but I am sure my customers noticed our short-comings. I highly recommend this book to everyone in business!