Agency Account Handling: Avoiding Blood, Sweat and Tears

by Michael Sims

Agency Account Handling strives to distinguish between good account handling and great account handling.
This book will help you understand the wider picture of client servicing, give you satisfied customers and allow you to go home at night with a smile on your face. In reality it may not avoid all the 'blood, sweat and tears' but it will certainly reduce them to a manageable level.
Good account handlers know instinctively most of the principles...

• Format: Hardcover
• Language: English
• ISBN: 0470871598
• ISBN13: 9780470871591
• Release Date: June 2004
• Publisher: Wiley
• Length: 256 Pages
• Weight: 1.16 lbs.
• Dimensions: 0.8" x 7.0" x 9.9"