100 Methods for Total Quality Management

by Gopal K. Kanji and Mike Asher

Book Overview

From force field analysis to zero defects′, from brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.

Central to the book is a broad interpretation of TQM - the methods addressed are relevant to all those interested in using explicit tools, qualitative and quantitative, to assist problem-solving,...

• Format: Paperback
• Language: English
• ISBN: 0803977476
• ISBN13: 9780803977471
• Release Date: April 1996
• Publisher: Sage Publications Ltd
• Length: 256 Pages
• Weight: 0.90 lbs.
• Dimensions: 0.5" x 6.1" x 9.2"