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FAQ Details

  •  What is your return and exchange policy?
 
You may return any item and we will refund the price of the merchandise, minus a restocking fee. All items must be returned within 60 days of the original purchase date to receive a refund.

If you receive an incorrect or damaged item, please contact our customer service team at:

sales@thriftbooks.com

One of our dedicated Customer Service Representatives will work with you to resolve any issues you may have with your order.

Items that are returned to us due to an invalid or incomplete address will be refunded (less a restocking fee), and we’ll let you know when the refund is processed. Occasionally, items are returned to us by the USPS by mistake. If an order is returned to us by mistake, we will either refund in full or re-ship the item to you via expedited mail at no additional cost to you.

We will not issue a refund or offer an exchange for any item that is returned to us beyond 60 days of the original purchase date.
 
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