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FAQ Details

  •  Will I get refunded for a package that was "Returned to Sender?"
 
Because most cases can be prevented by the buyer, we charge a $2.00 restocking fee for each item returned to us.*

Below are the reasons why a package would be “Returned to Sender.”

  • * Unclaimed – restocking fee charged
  • * No Such Address – restocking fee charged
  • * Address Incomplete – restocking fee charged
  • * Moved/Unknown – restocking fee charged
  • * No Such Post Office –full refund (how is that your fault?)
  • * Refused – restocking fee charged

All packages returned to us come with one of the reasons checked off by the mail courier on a separate form.

* Restocking fee for items sent via Expedited Shipping is $5.00. Restocking fee for Canada and UK orders is $5.00, and $7.00 for the rest of the world.
 
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