FAQ Details


What are your shipping rates / delivery times?

This depends on your location and the shipping method that you selected while placing your order.

All of our rates and delivery estimates can be found on the Shipping Rates page.

Why is it taking so long to receive my order?

Unfortunately, we have no control over how long it takes the mail carrier to deliver your package once it leaves our warehouse. We process and ship out most of our packages within 1 to 2 business days.

Check below to see the standard delivery times:

United States

Standard: 4 to 14 Business (M-F) days. May take as many as 21 Business (M-F) days.
Expedited: 2 to 6 Business (M-F) days. May take as many as 8 Business (M-F) days.

2- Day shipping: 2 Business (M-F) days after shipment.

Standard: 3 to 4 weeks. May take as long as 45 days depending on any Customs delays.
Expedited: 10 to 15 days. May take as long as 21 days depending on any Customs delays.

*Orders placed on Friday get shipped on Monday.


Can I combine more than one item in a single shipment?

Absolutely! As a matter of fact, this website was built specifically for customers interested in purchasing more than one item at a time. We’ll always ship from the closest possible location for the fastest service, and we will combine as many items into a single package as possible.

Where do you ship your orders from?

We automatically ship a copy that meets your chosen condition criteria from the location nearest to the shipping address on your order. This ensures that your order will arrive as quickly as possible.

Please note that if you order multiple items, it is possible to receive separate packages containing all of your order. In most cases, the packages arrive on different days because of the different transit times from each location.

Do you ship outside the United States?

Yes, we ship internationally. We are proud to have one of one of the fastest delivery times to customers overseas. See our Delivery Times page.

Can you change my shipping address from Domestic to International?

Unfortunately, we cannot change your shipping address from Domestic to International.

If you would like to change your shipping address from Domestic to International you will need to cancel your order and take your item(s) through check-out again.

We apologize for any inconvenience this may cause.

Shipping Method

All domestic Standard and Expedited shipments are distributed from our warehouses by DHL GlobalMail, then handed off to the USPS for final delivery. 2-Day Shipping is delivered by UPS, which does not deliver to PO boxes. International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.



We will include a tracking link in the shipment confirmation email for all shipments going to a US address. Please note that it may take up to 24 hours for tracking information to appear online. Tracking is not available for international orders at this time.

You can access tracking information for any order placed through our website in the My Account area. Click on the “Order History” link on the left side of the screen, then click an order number to access shipment and tracking information at the bottom of the Order Details screen.

Online tracking information is not 100% reliable. Missing or “stalled” tracking information can indicate that something has gone wrong with the shipment, or it can simply be the result of a missed scan along the way. Please contact Customer Service if your order is not delivered within the estimated delivery time.


Incorrect Shipping Address

If you need to update your shipping address, send an email to sales@thriftbooks.com as soon as possible. To help expedite your request, please include the phrase “Address Correction” in the subject line. If your order has not yet been shipped, we will be happy to make this change for you.


APO/FPO/DPO Shipments

Be sure to enter your address correctly to ensure a smooth delivery. Follow these guidelines when entering your shipping address:

City: Enter APO, FPO, or DPO.

State/Province: Choose the two-letter code for the region where the recipient is stationed: AE, AA, or AP. Military codes are located at the end of the drop-down list.

Postal Code: Enter the appropriate 5-digit ZIP code (or ZIP+4)

Country: Select USA from the country list. The USPS will transfer the package to the military mail system for overseas delivery.

Please allow additional delivery time for orders going to APO/FPO/DPO addresses. In some cases delivery time can be as long as 30 to 45 days for Standard shipping. Choose our Expedited shipping option for faster service. We are unable to provide tracking information once a package has entered the military mail system.


Alaska, Hawaii and US Territories

Please allow additional delivery time for orders going to Alaska and Hawaii. In some cases delivery time can be as long as 30 days for Standard shipping. Choose our Expedited shipping option for faster service.

Orders using the Standard shipping option are delivered by USPS Media Mail, a shipping method created by the Post Office to keep the price of shipping books low. Unfortunately, packages going to Guam, Puerto Rico, Alaska, and Hawaii can take longer than normal to arrive. In some cases delivery time can be as long as 30 days.

U.S. Territories and Freely Associated States: When entering an address for Puerto Rico, Guam, U.S. Virgin Islands, U.S. Minor Outlying Islands, American Samoa, Marshall Islands, Northern Mariana Islands, Palau, or Federated States of Micronesia, Follow these guidelines when entering your shipping address:

State: Select the appropriate two-letter state code from the drop-down menu. For example, the 2-letter state code for Palau is PW.

Postal Code: Always double-check for the correct US ZIP code.

Country: Select USA from the country list.


Can I get a discount on a large order?

Thrift Books’ idea was to offer the best prices on the Internet regardless of the total number of items purchased. Because our prices are already so low, we do not offer additional discounts on larger orders. However, please note that we offer FREE shipping on US orders of $10 or more, as well as regular coupon deals and special offers. Sign up to receive our emails to be notified of current deals.

Will you reimburse me if I am charged Customs fees?

We cannot be held responsible for items that pass through Customs and require additional payment. We have zero control in Customs fees but in most cases our customers never get charged, especially for low-value packages. However, it's technically possible, unfortunately it's out of our hands. We are not able to refund based on a customer being charged a Customs tax or duty fee on a package coming into your country – it's the right of your local government to charge this if they choose.

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