Winning with Employees: Leveraging Employee Experience for a Competitive Edge

By D. N. Venkatesh

This book talks about how to engage today′s rarest resource: TALENT. It reveals the secrets for not only hiring and retaining top talent, but to build a deeply engaged workforce for organizational success. Winning with Employees unfolds the mantra of turning employee experience into fuel for customer satisfaction, profit, and growth of the organization.

With deep industry insights, this book shows that before an organization can deliver a transcendent customer experience (CX), it must first build a superlative employee experience (EX). It will cover several aspects of execution of EX strategy across all facets of HR function.

Touching upon managing multi-generational workforce, it talks about various aspects of change and transformation that an organization must undergo to become an 'experience focused organization'. Last but not the least, this book guides readers on a journey of creating a place where people do not need to show up but want to show up to work.

• Format: Paperback
• Language: English
• ISBN: 939137056X
• ISBN13: 9789391370565
• Release Date: September 2021
• Publisher: Sage Publications Pvt. Ltd
• Length: 444 Pages
• Weight: 1.23 lbs.
• Dimensions: 1.0" x 5.5" x 8.5"