The Power of Promise: How to Win and Keep Customers by Telling the Truth about Your Brand

by Ken Mosesian

Book Overview

Trust lies at the heart of every good customer experience. But how do you create trust and deliver on the promise of your brand? Whether you are a business owner or an employee deeply invested in delivering on your organization's brand promise, the most powerful way to fulfill that promise begins with becoming aligned with who you really are. The Power of Promise teaches you how to understand, declare, map, train, and deliver exactly what you've promised...

• Format: Paperback
• Language: English
• ISBN: 1732789509
• ISBN13: 9781732789500
• Release Date: September 2018
• Publisher: Bowker Identifier Services
• Length: 154 Pages
• Weight: 0.47 lbs.
• Dimensions: 0.3" x 6.0" x 9.0"