The Everything Guide to Customer Engagement: Connect with Customers To: Build Trust, Foster Loyalty, and Grow a Successful Business

by Lin Grensing-Pophal and Linda Pophal

Book Overview

Expert advice and strategies for winning--and keeping--customers Apple, L.L. Bean, Zappos.com, Nordstrom, Lego, Southwest Airlines. All of these extraordinarily successful businesses have one thing in... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1440580553
• ISBN13: 9781440580550
• Release Date: September 2014
• Publisher: Everything
• Length: 304 Pages
• Weight: 1.70 lbs.
• Dimensions: 0.7" x 8.0" x 9.3"