Service Science, Management and Engineering: Education for the 21st Century

by Bill Hefley

Book Overview

Increasingly, academic and industrial leaders are recognizing that college graduates need new skills to address business and technical issues in a service business environment. Because services depend critically on people working together and with technology to provide value for others, these new skills include the ability to integrate across traditional disciplinary areas to obtain globally effective solutions. Service Science, Management and...

• Format: Paperback
• Language: English
• ISBN: 1441945687
• ISBN13: 9781441945686
• Release Date: November 2010
• Publisher: Springer
• Length: 384 Pages
• Weight: 1.27 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"