Seamless Government: A Practical Guide to Re-Engineering in the Public Sector

by Russell M. Linden

Book Overview

Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 078790015X
• ISBN13: 9780787900151
• Release Date: September 1994
• Publisher: Jossey-Bass
• Length: 320 Pages
• Weight: 1.33 lbs.
• Dimensions: 1.0" x 6.3" x 9.4"