Public Shared Service Centers: A Theoretical and Empirical Analysis of Us Public Sector Organizations

by Gerd Schwarz

A Shared Service Center (SSC) is a semi-autonomous organizational unit that carries out back-office functions - such as IT, finance, or HR - for multiple internal clients. Many public sector organizations adopt SSCs due to budgetary pressures. This book is based on the most comprehensive study about public shared services to date. Gerd Schwarz applies transaction cost theory to understand the theoretical and empirical foundations of public shared...

• Format: Paperback
• Language: English
• ISBN: 3834944793
• ISBN13: 9783834944795
• Release Date: July 2014
• Publisher: Springer Gabler
• Length: 330 Pages
• Weight: 1.01 lbs.
• Dimensions: 0.8" x 5.8" x 8.3"