Impact of Customer Satisfaction

By Paul van Wingerden

The notion that intangible assets significantly adds firm value has reached both researchers and managers over the last decade. Nakamura(1999), estimates the capitalized value of them to be in excess... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 3844312277
• ISBN13: 9783844312270
• Release Date: February 2011
• Publisher: LAP Lambert Academic Publishing
• Length: 92 Pages
• Weight: 0.32 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"