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This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations--over 200,000 copies sold and translated into seventeen languages ... Read Full Overview

Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop... Read Full Overview

Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop... Read Full Overview

The global bestseller returns in its third edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums. In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership,... Read Full Overview

The global bestseller returns in its third edition to continue teaching people how to effectively ask and obtain accurate answers to questions across all mediums. In an increasingly divisive era where communication is often dominated by assertiveness and directive leadership,... Read Full Overview

The Key to Effective Communication Communication is essential in a healthy organization. But all too often when we interact with people--especially those who report to us--we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to... Read Full Overview