Attack of the Customers: Why Critics Assault Brands Online and How To Avoid Becoming a Victim

by Paul Gillin

Book Overview

Customers don't suffer in silence anymore. Today they make their gripes public on the branded websites of the very businesses they attack.Online customer attacks have struck some of America's biggest... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1479244554
• ISBN13: 9781479244553
• Release Date: November 2012
• Publisher: Createspace Independent Publishing Platform
• Length: 258 Pages
• Weight: 0.77 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"