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Delivering Quality Service
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5.79
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Format: Hardcover
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A Excelência em Serviços
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9.69
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Condition: Good
SERVICES MARKETING 6ED
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Services Marketing: Integrating Customer Focus Across the Firm
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7.89
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Format: Hardcover
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Service Quality (Relevant Knowledge)
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Studyguide for Services Marketing by Valarie Zeithaml, ISBN 9780078112058
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Outlines & Highlights for Services Marketing by Valarie A. Zeithaml
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Profiting From Services and Solutions: What Product-Centric Firms Need to Know (Service Systems and Innovations in Business and Society)
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Services Marketing: Integrating Customer Focus Across the Firm
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Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy
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7.39
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Format: Hardcover
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Management: Function and Strategy : Annotated Instructor's Edition
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12.09
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Format: Hardcover
Condition: Very Good*
Marketing de Servicios, 5th Edition
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Services Marketing: Integrating Customer Focus Across the Firm ISE
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Study guide for use with Operations management
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