When Talk Works: Profiles of Mediators

by Deborah M. Kolb

Book Overview

An intimate look at how twelve mediators achieve extraordinary results.

At last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of the New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society. Kolb reveals who they are and what techniques they use to achieve results.

"The best examination...

• Format: Paperback
• Language: English
• ISBN: 0787910902
• ISBN13: 9780787910907
• Release Date: July 1997
• Publisher: Jossey-Bass
• Length: 544 Pages
• Weight: 1.66 lbs.
• Dimensions: 1.5" x 6.0" x 8.9"