Customer Service: Career Success Through Customer Loyalty

by Paul R. Timm

Book Overview

Customer Service: Career Success through Customer Loyalty , 6e provides a systematic process for building service skills that all business people need. Presented in a friendly, conversational manner,... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0135063973
• ISBN13: 9780135063972
• Release Date: January 2010
• Publisher: Prentice Hall
• Length: 226 Pages
• Weight: 1.10 lbs.
• Dimensions: 0.5" x 7.9" x 9.9"

Customer Reviews

Customer Service: Career Success Through Customer Satisfaction

It was received in a very timely manner and great shape. I thought it was sent by regular mail, which it might have been, but it was left at my front door. I will check with the post office because I don't care for it to be there when it has been reported that people are taking deliveries.