Managing Technological Change

"A required read for every university administrator grappling with the complexities of technology and education. Bates has combined an impressive depth of experience and practice to produce an authoritative and well-reasoned approach."--Bruce Pennycook, vice-principal, Information Systems and Technology, McGill University"Digital technologies are revolutionizing the practices of teaching and learning at colleges and universities all around the world. This book will be helpful for all those who are planning and managing such organizational and technological change on their campuses."--Timothy W. Luke, executive director, Institute for Distance and Distributed Learning, Virginia TechImplementing new technology at a college or university requires more than simply buying new computers and establishing a Web site. The successful use of technology for teaching and learning also demands major changes in teaching and organizational culture. In Managing Technological Change, Tony Bates -- a world-renowned expert on the use of technology in university teaching -- reveals how to create the new, technologically competitive academic organization. He draws from recent research and best practice case studies--as well as on his thirty years of experience in using technology for teaching--to provide practical strategies for managing change to ensure the successful use of technology. Readers will learn how to win faculty support for teaching with technology and get advice on appropriate decision-making and reporting structures. Other topics covered include reward systems, estimating costs of teaching by technology, and copyright issues. Bates also details the essential procedures for funding new technology-based systems, managing the technology, and monitoring its ongoing educational effectiveness in anticipation of future changes. Throughout the book, he maintains a focus on the human factors that must be addressed, identifying the risks and penalties of technologically based teaching and showing how to manage those hazards.