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- I can't log in or create a new account.
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Possible error messages:
Email Address does not appear valid.
Email Address does not match.
Solution:
Make sure you are clicking the correct button on the login page. (There are 2 there, one for existing customers and another for new customers). You will see this error if you put text into one set of boxes but hit the button corresponding to the other.
If you are logging in as an existing customer, make sure the text boxes are empty in the “new customer” section, and vice versa - if you are creating a new account make sure the boxes are empty in the existing customer section.
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