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- Will I get refunded for a package that was "Returned to Sender?"
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Because most cases can be prevented by the buyer, we charge a $2.00 restocking fee for each item returned to us.*
Below are the reasons why a package would be “Returned to Sender.”
- Unclaimed – restocking fee charged
- No Such Address – restocking fee charged
- Address Incomplete – restocking fee charged
- Moved/Unknown – restocking fee charged
- No Such Post Office –full refund (how is that your fault?)
- Refused – restocking fee charged
All packages returned to us come with one of the reasons checked off by the mail courier on a separate form.
* Restocking fee for items sent via Expedited Shipping is $5.00. Restocking fee for Canada and UK orders is $5.00, and $7.00 for the rest of the world.
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