Technical    What do you do with my email address? We do not sell, share, or otherwise distribute your information with any other party. We respect your privacy and store your information in order to communicate with you regarding your order status and occasional upcoming Thrift Books specials.    How can I find a password that I forgot? You can have your password emailed to you from the the Forgotten Password page. If you cannot remember what email address you used or no longer have access to that email address you will have to register a new account.    What is the recommended browser and hardware? We recommend and have thoroughly tested the site using MS Internet Explorer. You must have your security settings at the default for us to authenticate you when you log in. Our site also works well with the Firefox browser, and should work with most other modern browsers that are compatible with Internet Explorer.    I can't log in or create a new account. Make sure you are clicking the correct button on the login page. (There are two there, one for existing customers and another for new customers). You will see an error message if you put text into one set of boxes but hit the button corresponding to the other. If you are still having trouble, click on the “Contact Us” tab located at the top of the page and select Customer Service.    I entered the wrong email when I signed up. How can I change it? If you entered the wrong email address when you signed up or if you need to change your email address, just follow the steps below: Log in using your "incorrect" or old email address and password just as you set it up initially. Then click on the My Account tab at the top of the page. From there you can scroll down to enter a new email address. The new email address will become the new login for the next time you come back to the website.    I can't log in or the website asks me to log in more than once. If you use Microsoft Internet explorer as your browser you can solve this problem by resetting your browser security settings back to the default level: Tools -> Internet Options Click the Security tab at top Click the button "Reset all zones to the default level."