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NEWS&PRESS
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The New York Times |
Mick Sussman | September 12, 2008 |
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Attaack of the Megalisters
(see article)
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Like his novels about the Old West, Larry McMurtry’s memoir “Books” is an elegy
for a disappearing way of life. For McMurtry, selling used books was a calling,
one that attracted eccentric personalities (like the store owner who hid his best
books in paper sacks) and demanded esoteric knowledge, “near to alchemy,” of “editions,
variants, points, bindings, provenance, cost codes.”.
McMurtry especially relishes the tactile aspects of the trade most threatened by
the Internet. “What fun is there in clicking,” he asks, “compared to the pleasure
of handling a fine copy of a rare book?”...
read
more >>
Like his novels about the Old West, Larry McMurtry’s memoir “Books” is an elegy
for a disappearing way of life. For McMurtry, selling used books was a calling,
one that attracted eccentric personalities (like the store owner who hid his best
books in paper sacks) and demanded esoteric knowledge, “near to alchemy,” of “editions,
variants, points, bindings, provenance, cost codes.” McMurtry especially relishes
the tactile aspects of the trade most threatened by the Internet. “What fun is there
in clicking,” he asks, “compared to the pleasure of handling a fine copy of a rare
book?” ndeed, the state of the art in used-book selling these days seems to be less
about connoisseurship than about database management. With the help of software
tools, so-called megalisters stock millions of books and sell tens of thousands
a week through Amazon, AbeBooks and other online marketplaces. Some sellers don’t
even own their wares. They just copy other sellers’ lists and then buy the books
as necessary, pocketing the markup (though none acknowledge the practice, since
it is banned on most commercial sites).
To small sellers like Joe Orlando of Fenwick Street Used Books and Music in Leonardtown,
Md., megalisters treat books as “simply a widget that they can make a few bucks
on.” The megalisters — a name originally intended as a term of abuse but now accepted
by the accused — don’t quite disagree. “What we’re trying to do is provide cheap
books for everybody,” said G. Seth Beal, the president and chief operating officer
of Thrift Books, which lists three million books and has 180 employees. Beal says
he personally loves handling and collecting old volumes, but his business model
is based on achieving economies of scale through automation.
Thrift Books acquires its stock literally by the ton, usually from libraries, secondhand
stores and charities. Employees enter each book’s SBN code into the company’s inventory,
then post the book for sale on Amazon and other marketplace Web sites, using software
to determine the price in relation to the competition. It isn’t just a matter of
beating the lowest price. Sellers can adjust a set of variables — specifying a price
floor, for instance, or ignoring competing stores with poor customer ratings — to
come up with their own algorithmic “secret sauce,” explained Marc Fournet, the director
of business development at FillZ, an inventory and pricing service.
Because of the sophistication of the software, automated pricing doesn’t necessarily
lead to a race to the bottom. Still, many popular books can be found on Amazon for
a penny — including “The MacGregor Brides,” by Nora Roberts; “The Bourne Ultimatum,”
by Robert Ludlum; and six of the other 15 titles on The Times’s paperback fiction
best-seller list from a year ago. The trick, according to a recent article in the
trade magazine Fine Books & Collections, lies in the shipping allowance ($3.99 at
Amazon), which lets an exceptionally efficient seller squeeze about 75 cents out
of a transaction. Achieving that efficiency isn’t easy. With 13 employees and an
inventory of more than 140,000 books, Harvest Book Company is on the threshold of
megalister status, but Eugene Okamoto, the company’s president, says he hasn’t yet
pushed costs down enough to make a profit from penny books. “That’s the holy grail,”
he said.
Though the rise of the megalisters has hurt many mom-and-pop operations, the toll
has been less than catastrophic. A database maintained by Susan Siegel of Book Hunter
Press lists 3,968 “open shops” — as brick-and-mortar outlets are known — across
the United States today, down from 4,119 in 2002. A 4 percent drop over six years
might not be something to cheer about, but it would seem downright enviable to record
or video store owners. What method are the smaller used-book sellers using to survive?
“Hit ’em where they ain’t” by turning the labor-intensive “hand selling” approach
into an advantage, says Gene Alloway, the co-owner of Motte & Bailey, Booksellers,
in Ann Arbor, Mich.
The new strategy involves a selective embrace of e-commerce, focused mainly on a
category of book that scarcely existed before the Internet — books you might call
“rare but not collectible.” These are books sought after not as artifacts or for
resale value, but for their content — often concerning subjects with appeal to fervent
communities of interest. If you absolutely have to have Joseph C. Lisiewski’s “Kabbalistic
Handbook for the Practicing Magician” right away, what else can you do but shell
out the $149.50 for the cheapest of the three paperback copies available on Amazon?
(The other two are priced at $349.19 and $349.89.) Before the Internet, a magic
aficionado would almost certainly not have found that copy of the “Kabbalistic Handbook”
in his local store, nor would the seller have known to set the book’s price so high.
This segment of the market is not insubstantial. A recent search on Amazon, sorting
by year, genre and price, turned up 99 biographies with paperback editions published
in 2000 selling for over $100, including “Seth Green” ($201.88 and up), Elina and
Leah Furman’s “unauthorized biography” of the actor who played Dr. Evil’s son in
the “Austin Powers” movies, and “Without You” ($290 and up, with a CD), Dan Matovina’s
group portrait of the Welsh power-pop band Badfinger.
In some cases, less obscure used books will also become extravagantly expensive.
“Before the Storm,” Rick Perlstein’s 2001 book on Barry Goldwater and the rise of
the conservative movement, was selling in July for prices above $130. “The original
publisher took the book out of print quite prematurely,” Perlstein explained in
a comment to a blog post on the subject.
A hand seller like Joe Orlando of Fenwick Street is doing much of his online business
in this mid-to-high range. On Biblio.com, a marketplace devoted to independent sellers
and the high-end rare-book trade, 44 percent of the offerings from Orlando’s Fenwick
store were selling for $25 or more and 17 percent for $50 or more. When it comes
to selling rare books, megalisters may be at a disadvantage, partly because there
are fewer benchmarks for their pricing software. And Alloway of Motte & Bailey says
he’s able to outwit the megalisters’ computers, provoking price wars and then buying
up books at below market value, holding them until prices readjust.
Hand sellers are preserving and circulating this new alchemical trade wisdom in
online forums on sites like BookThink and AbeBooks. “This thread is potentially
worth thousands of dollars to each and every one of you,” one participant in a discussion
board on eBay wrote under the heading “A book that looks like nothing,” where sellers
pass along tips on surprisingly valuable books. And the hand sellers have allies
in marketplace sites like Biblio, which keeps out the penny sellers with policies
like a $1 minimum price. “The meat of our sales tends to fall in the $40 to $125
range,” said Brendan J. Sherar, Biblio’s chairman and chief executive.
After the great wave of creative destruction set off by e-commerce, the more adaptable
breed of used-book seller seems to have survived with McMurtrian ideals intact.
Chris Volk, a store owner and the vice president of the Independent Online Booksellers
Association, says her colleagues are frustrated but undaunted by the megalisters.
“In the long run,” she said, “people who know what they’re doing will win out.”
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Puget Sound Business Journal |
Caroline Li | June 30, 2006 |
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Penny Power
(see article)
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Hector Rivas has found out that a penny can go a long way. His company, Thrift Books
LLC, sells more than 1,500 used books a day online. And 30 percent to 40 percent
of those books cost only 1 cent.
"We're going to take over the world," he jokes. And he may, perhaps 1 cent at a
time...
read more >>
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Hector Rivas has found out that a penny can go a long way. His company, Thrift Books
LLC, sells more than 1,500 used books a day online. And 30 percent to 40 percent
of those books cost only 1 cent.
"We're going to take over the world," he jokes. And he may, perhaps 1 cent at a
time.
Since Thrift Books started in 2003, the company has emerged as one of the largest
used booksellers in the country -- with 400,000 books in stock and adding 10,000
titles online every day.
The company is able to list a high volume of books each day using a program that
developed by Thrift Books co-owner and software architect, Daryl Butcher. He says
the software is what has made Thrift Books one of the leaders in the used book industry.
"The software enables us to sell books on the Internet efficiently. Because this
cuts cost and time, we can sell the books at cheaper prices," said Butcher.
Instead of listing each book manually on every Web site, after listing one book
on just one Web site, Butcher's program automatically lists that same book on all
the sites it's programmed to, such as Amazon.com,
Half.com, eBay.com,
Alibris.com
and the firm's own Web site that was started this year -- www.thriftbooks.com.
On Amazon.com, Thrift Books has the highest customer rating of all high-volume sellers,
Rivas said, adding that if you search any book on Amazon.com and Thrift Books has
it in stock, the book will appear on Amazon's front page almost every time. This
is because Thrift Books' software program automatically reprices inventory on a
regular basis so that the prices stay competitive, which allows the firm's books
to be viewed more frequently. The majority of the books are sold domestically but
the company does ship internationally.
Rivas says he wants to have the least human contact possible at the company's automated
25,000-square-foot warehouse located on Mercer Street, near Lake Union in Seattle.
But the company still needs 22 full-time employees to grade the books' condition,
sort them, shelve them, pick them out of the warehouse when they are sold and ship
them to the customers.
Thrift Books is privately held and has about $2.5 million in annual sales, according
to Rivas, with 60 percent of sales coming from Seattle-based Amazon.
"That first year we only made $1,000 in sales," said Rivas. "We've had our hardships
and see ourselves as the major players in this market. Our software system enables
us to continue to run on a shoestring budget, even today."
The owners say they plan to operate in the same way they did when they started --
low budget -- no matter how big the company gets.
With no significant connection to or profound love for books, the business partners
saw books by the bulk as a low-risk, profitable business plan.
The original owners, Butcher, who had an idea, and Jason Meyer, who was looking
for an idea to invest in, met at a church function. "He (Meyer) asked me if I had
a million-dollar idea and I said, yes," said Butcher.
Rivas joined the team a few months later and all three men are co-owners of the
company.
"Our business model is like Wal-Mart's, buy in bulk and sell at deeply discounted
prices," said Rivas. "We bank on volume to make money. If you're a small seller,
you can't make money off of a penny."
Rivas said as far he knows, Thrift Books is the only other company outside Amazon
that sells books for 1 cent. And Thrift Books offers cheaper shipping rates for
multiple book orders. The shipping rate for one book is $3.45; for each additional
book, Thrift Books charges $2.59.
The owners were so sure the plan could not fail that they started purchasing computers
for Butcher's software before they had any books to sell.
"We knew we could get the books. There was no doubt," said Rivas. With his marketing
and sales background, he was able to increase inventory by purchasing books in bulk
at warehouse prices from various places such as charities and thrift stores.
Thrift Books pioneered profit sharing with local libraries by buying books, which
are usually sold at the libraries' annual sales, and then giving the library a cut
of the profit from sales of those books. The King County Library System was the
first to partner with Thrift Books in 2004. Since then, the North Central Region
Library system in Central Washington and the Pierce County Library System have also
joined.
Thrift Books' inventory of random books often ranges from best-sellers to "no market"
books such as old encyclopedias and dictionaries. The "no market" books account
for 20 percent to 30 percent of Thrift Books' inventory and have surprisingly been
a success.
"The reason why we say we offer 'hard-to-find' books on our Web site is because
sometimes we get very old books," said Rivas. "We get feedback several times a week
from our customers saying they were glad we offer the books they've been searching
a long time for."
The owners say there is always a possibility that they will start selling new books
but for now their main mission is to define the used-book business.
The online used book market has grown significantly. In 2004 national sales of used
books were $2.2 billion, up 11 percent from 2003. Of the $2.2 billion, $609 million
came from online sales, according to the Book Industry Study Group (BISG), an industry
trade association.
Thrift Books has plans to expand but Rivas would not be specific. "Right now, we
want to become scalable and be able to replicate our warehouse anywhere in the country,"
said Rivas.
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The Wall Street Journal Online |
Tim Hanrahan and Jason Fry | May 31, 2005
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Revisiting ‘Penny Books’ As a Business Model
(see article)
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Earlier this month we pondered the strange Internet phenomenon of penny-book sales
via Amazon.com, and reached the conclusion that penny books might be less a business
model than an unintended consequence of a business model.
One reader begged to differ, contending that our argument really applied only to
small businesses. And he knew what he was talking about, seeing how he was the president
of a Seattle bookseller that sells more than 1,500 books a day on average, with
perhaps 30% to 40% of those going for a penny...
read more >>
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Earlier this month we pondered the strange Internet phenomenon of penny-book sales
via Amazon.com, and reached the conclusion that penny books might be less a business
model than an unintended consequence of a business model.
One reader begged to differ, contending that our argument really applied only to
small businesses. And he knew what he was talking about, seeing how he was the president
of a Seattle bookseller that sells more than 1,500 books a day on average, with
perhaps 30% to 40% of those going for a penny.
We've been trying to find the most-efficient way to list the most books in the least
amount of time with the least labor," says Hector Rivas, president of Thriftbooks
(www.thriftbooks.com).
Thriftbooks' weapons in that battle are technology, a willingness to experiment
-- "we're young guys learning from our mistakes," Mr. Rivas says -- and those very
economies of scale that we didn't think were such an asset in the penny-books world.
But that said, a quick tour of Thriftbooks' business model only reinforces many
of our initial conclusions: Penny books are a savagely low-margin business with
little room for error, and not a good business for the little guy.
Thriftbooks began in the summer of 2003 when the principal owners, Daryl Butcher
and Jason Meyer, met at a church function. Within a week the two had bought computer
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